FREQUENTLY ASKED QUESTIONS
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When will my order ship?
Once we receive your order, we add it to our next production day. Your order will be dispatch within 1-3 business days after you placed your order. Your satisfaction is very important to us and we do our best to send your order out as quickly as possible! For more information please click here.
What is the shelf life of my coffee?
Coffee will not ''expire'' per say, but it can loose flavour over time. We recommend a consumption within 8 weeks of roasting for optimal flavours. But rest assure your coffee will still be tasty after that.
How do you source your coffees?
We work with small importers that we consider partners and that are involved with the local farmers and building lasting relationships. We are working hard to build a company with no gatekeeping.
Do you do offer ground coffee?
Yes we do! No grinder? No problem! Simply select your preferred grind setting (espresso or filter) on each product. We want to make coffee accessible to everyone. Coffee will be sent as whole beans by default if you do not select a grind size.
Can I freeze my coffee for freshness?
Yes you can! Simply apply a tape over the valve and place it in the freezer. Take it out a day before you are ready to use it so it can fully defrost at room temperature.
Do you have espresso or filter specific coffees?
All our coffees can be enjoyed as espresso or filter! But we do offer two espresso blends that were specifically created to ensure easy and even extraction for home barista. Have a look at our Chocolate Berry or Round-the-Clock Espresso.
Do you sell wholesale coffee?
We want to work with like minded people who see the value in how we operate (sustainable green buying, eco-friendly, social equity, origin projects, etc.). If this is you, email us we are excited to meet you!
Got another question?
Our door is always open to chat coffee or anything on your mind.
We are pretty friendly too, so feel free to reach out to us ;)
Cheers!